Returns & Refunds

If you would like help with a return, exchange, or refund request for an Artelumo order, email mashakmaniccia@gmail.com. Include your order number, the item concerned, and the reason for your request. For damaged or incorrect items, clear photographs can help explain the issue.

Please contact us before sending an item back so the appropriate return instructions can be provided. Keep the item and its packaging while your request is being reviewed. Any applicable return arrangements and refund information will be communicated for your request. This page does not limit rights that apply under relevant consumer law.